Ti Ara Shipping Policy

Welcome to Ti Ara Luxury Skincare & Body Products

At Ti Ara, we are committed to delivering our premium skincare and body products to you with care and efficiency. Please find below our detailed shipping policy.

1. Processing Time

  • Orders are processed within 1-3 business days. Processing includes checking, packing, and sending your orders to the post-office.

2. Shipping Time

  • Domestic (U.S.): 3-7 business days

  • International: 10-20 business days

    • Please note, shipping times may vary due to factors outside our control.

3. Shipping Costs

  • Free standard shipping on all U.S. orders over $75.

  • For orders under $75 and international orders, shipping costs are calculated based on destination and package weight.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

5. International Shipping

  • Ti Ara ships worldwide. Note that there might be additional duties and taxes applied by your country’s customs, which are not covered by Ti Ara.

6. Contact Information

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Return & Refund Policy

1. Return Period

  • You have 30 calendar days to return an item from the date you received it.

2. Eligibility for Returns

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • A receipt or proof of purchase is required.

3. Non-Returnable Items

  • For hygiene reasons, certain items such as face masks and lip balms cannot be returned.

4. Refunds

  • Once we receive your item, we will inspect it and notify you of the status of your refund.

  • If your return is approved, we will initiate a refund to your original method of payment.

5. Return Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges

  • If your product is defective or damaged, we will happily exchange it for the same item.

  • Please email us at info@tiaralux.com to arrange an exchange.

7. Contact Us

  • If you have any questions on how to return your item to us, contact us at info@tiaralux.com.

Note: Ti Ara reserves the right to modify any portion of this policy at any time. Please visit our website regularly for any updates.

Ti Ara Luxury Skincare & Body Products

Thank you for choosing Ti Ara, where luxury meets nature's finest